Welcome to the Adjudicator's Office
The Adjudicator acts as a fair and unbiased referee looking into complaints about
HM Revenue & Customs (HMRC), the
Valuation Office Agency (VOA) and
The Insolvency Service,
across the United Kingdom.
It is a free and impartial service for all.
What we can and cannot
How to make a
matters of law.
can and cannot help
We can only
have received a
You must then
write to us with
the details of
Find out more
about how to
New Independent Adjudicator, April 2016
Helen Megarry has been announced as the successor to Judy Clements OBE, who will leave the role of independent Adjudicator in April when her term of office expires. Helen is currently the Deputy Housing Ombudsman for the Housing Ombudsman Service.
Press Release - 17 September 2015
The Adjudicator's press release for her 2015 Annual Report. Go to press releases
2014-15 Annual Report
The Adjudicator has published her latest Annual Report and 2015-16 Business Plan.
Go to annual reports
Tell us what you think of our new website. Go to the survey (link opens in a new window).
We have added case studies covering all of the departments we deal with. Go to case studies